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This framework is rooted in three intense years of working deep inside some of the most complex and interconnected processes in our organization. From navigating Configure‑to‑Cash workflows and dynamic pricing in heavily customized environments, to understanding onboarding, time capture, time interpretation, pay, and bill processes, the work revealed just how much friction, variation, and hidden complexity shape everyday outcomes. These experiences exposed patterns—both the s

After sixteen years at a company with a multibillion‑dollar market cap, I’ve realized that one of the most valuable things I bring isn’t just experience — it’s institutional memory. Over the years, I’ve watched leadership transitions unfold: three CEOs, four CFOs, five CHROs, and seven CDIOs. Each brought something different, and being here through those changes has helped me understand how decisions evolve, how priorities shift, and how to keep teams grounded through it all.

My Journey with Vipassana A few years ago, a friend introduced me to Vipassana meditation through dhamma.org . Curious, I coenrolled in a 10-day course. Those ten days were unlike anything I had ever experienced. I discovered aspects of myself I had never encountered before. Yet, what stood out most vividly was not the silence or the insights—it was the persistent back pain and the constant desire to shift into more comfortable postures. After completing the course, I drifted